edgar3450
edgar3450 edgar3450
  • 10-10-2019
  • Business
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21. WHAT DOES IT MEAN TO "EMPATHIZE" WITH A GUEST?

Respuesta :

Raquel2k Raquel2k
  • 17-10-2019

Answer:

When a guest is complaining, emotions will be involved. The empathetic staff member will listen to the guest carefully, not simply offering sympathy

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